We typically charge for our services according to the number of hours spent on a case, the number of miles driven, and for any expenses that are incurred. Additional information on how we charge for our services is explained below.
Rates
We charge for most of our services using an hourly rate that is rounded to the nearest quarter-hour increment. Some of the exceptions to this are; computer information searches; temporary equipment leases; court appearances; and some report writing fees. In these cases we have pre-set flat fees for each. We also charge a mileage rate for all field work. Clients are always provided with a copy of our current Fee Schedule during their initial consultation.
Expenses
The client will be responsible for any expenses incurred during an investigation. These may include but are not limited to; the cost of film, photo processing and video tape; parking fees; fees charged for receiving computer records; admission tickets; long-distance telephone charges; transcription; polygraph and forensic testing; and when specifically authorized long-distance travel expenses, airfare, hotel accommodations and rental vehicles.
Deposit For Services
We typically collect a deposit from our clients prior to any services being rendered. The amount of this deposit is based on an estimation of the total cost for the work being requested. We will not exceed a customer's deposit without the client's permission. Upon completion of our work any difference between the total charges incurred and the deposit will be refunded to the client.
Methods Of Payment
We accept cash, personal checks, bank checks and money orders, as well as all
major credit cards including Visa, Mastercard, Discover and American
Express.